Decision-Making Process: How to make better decisions

How To Make Better Decisions

By: Emilio Macasaet III

Why do most organizations and leaders make poor choices?


This course teaches leaders how to examine and develop structured decision-making processes. It provides techniques on how to optimize the talents, insights, and narratives of individuals and teams to make better decisions. It draws its framework from case studies of real organizations and leaders, theories of organizational culture, and cognitive psychology.

Participants are provided relevant case studies, stories, operational frameworks, and ample time for group dynamics to enhance the adult-learning process.

Module #1: Introduction: Why We Make Bad Decisions

  • Illustrative Cases

  • Myths about how decisions are made

  • The 3 levels of analysis in decision making

  • Cognitive Biases: 8 decision-making traps

  • Group Dynamics

Module #2: How To Fight Cognitive Biases In Decision Making

  • Illustrative Cases

  • 5 ways to combat cognitive biases in our decision making

  • Frame of Reference: defining the situation and problem

  • How to communicate intuitive decisions

  • How to separate facts from assumptions

  • Group Dynamics


Module #3: Group or Individual: Who Makes Better Decisions?

  • Illustrative Cases

  • How teams can be more e?ective than individuals

  • When individuals dominate the discussions

  • When other individuals do not care or get involved

  • When individuals filter information

  • The danger of GroupThink

  • Signals and barriers to candid dialogue in teams

  • Group Dynamics


Module #4: Deciding How To Decide: Focusing On Decision Process

  • Illustrative Cases

  • The benefits of having a decision process

  • The key dimensions of deciding how to decide

  • Tools leaders can use to stimulate healthier discussions

  • What leaders can do to stimulate constructive conflict during and after the decision-making process

  • What leaders do when they are indecisive

  • Group Dynamics


Duration: Two (2) Days

Primary Audience: Leaders of Organizations or Teams


  • Illustrative Case studies

  • Lectures of Theories & Practices (with Q & As)

  • Prescriptive (how participants may apply the frameworks)

  • Group Dynamics/presentations




Emilio “Bong” Macasaet III has coached and led various teams from his successful stints in companies like Gillette, Nestle, L'Oreal, Metrolab and RFM Corporation where he was Vice President of Sales & Distribution division. He continues to help various client companies through consulting services and training programs in most parts of Asia-Pacific and Middle East. He attended executive programs at Kellogg School of Management, Singapore Institute of Management, and Burke Institute. He is the author of two best-selling sales books, Distributor Management: Winning Tools in Managing Distributors as Partnersand 6 Steps To Effective Key Account Management. Currently, he is the Chairman and CEO of FIELD PARTNERS INC., and Partner and Chief Channel Marketing Strategist of Mansmith and Fielders, Inc.