Decision-Making Process: How to Make Better Decisions
DECISION-MAKING PROCESS: HOW TO MAKE BETTER DECISIONS
Why do most organizations and leaders make poor choices?
This course teaches leaders how to examine and develop structured decision-making processes. It provides techniques on how to optimize the talents, insights, and narratives of individuals and teams to make better decisions. It draws its framework from case studies of real organizations and leaders, theories of organizational culture, and cognitive psychology. Participants are provided relevant case studies, stories, operational frameworks, and ample time for group dynamics to enhance the adult-learning process.
Module #1: Introduction: Why We Make Bad Decisions
Myths about how decisions are made
The 3 levels of analysis in decision making
Cognitive Biases: 8 decision-making traps
Module #2: How To Fight Cognitive Biases In Decision Making
5 ways to combat cognitive biases in our decision making
Frame of Reference: defining the situation and problem
How to communicate intuitive decisions
How to separate facts from assumptions
Module #3: Group or Individual: Who Makes Better Decisions?
How teams can be more effective than individuals
When individuals dominate the discussions
When other individuals do not care or get involved
When individuals filter information
The danger of Group Think
Signals and barriers to candid dialogue in teams
Module #4: Deciding How To Decide: Focusing On Decision Process
The benefits of having a decision process
The key dimensions of deciding how to decide
Tools leaders can use to stimulate healthier discussions
What leaders can do to stimulate constructive conflict during and after the decision-making process
What leaders do when they are indecisive
Duration: Four sessions (2.5 hours each)
Primary Audience: Leaders of Organizations or Teams
Illustrative Case studies
Lectures of Theories & Practices (with Q & As)
Prescriptive (how participants may apply the frameworks)
KNOW YOUR COACH
Emilio “Bong” Macasaet III has coached and led various teams from his successful stints in companies like Gillette, Nestle, L'Oreal, Metrolab and RFM Corporation where he was Vice President of Sales & Distribution division. He continues to help various client companies through consulting services and training programs in most parts of Asia-Pacific and Middle East. He attended executive programs at Kellogg School of Management, Singapore Institute of Management, and Burke Institute. He is the author of two best-selling sales books, Distributor Management: Winning Tools in Managing Distributors as Partnersand 6 Steps To Effective Key Account Management. Currently, he is the Chairman and CEO of FIELD PARTNERS INC., and Partner and Chief Channel Marketing Strategist of Mansmith and Fielders, Inc.