Simplified and Systematic Problem Solving (For Managers and Non-managers)
Rowen Untivero
April-June 2022, tentative
6 sessions, 2 hours per session
LIVE via Zoom
WHO THIS COURSE IS FOR
This training is for you if you want simplified and systematic approach to problem solving and start solving problems in a way that does not require upward delegation. This includes:
- Top Management
- Middle Managers and Supervisors
- Backroom and Support Personnel
- Business Owners and Entrepreneurs
- Executive Assistants
- Customer-facing Personnel
- Professionals
KEY TOPICS
Part 1: Preparing Dynamic Presentations
- Common Problem-Solving myths & malpractices
- Getting rid of selected current myths and malpractices
- Problem Solving Principles
- The Coach C.R.O.S.S Problem Solving Process
- Consequences-Analysis Web Tool
- R.O.O.T Cause Determination
- Objective and Gap Identification
- C.R.OC. In-box-Solution Option Generation
- C.R.OC. Out-of-the-box Solution Option Generation
- S.K.Y Solution Selection Evaluation Criteria
- Case Application of framework and processes
- Tool usage familiarization
- Presentation of Individual/Group Work
- Peer Input and Cross-Learning
- Training Master Coaching and Critiquing
- Learning Summary
- Packaging Your Data
- Packaging Your Story
Rowen Untivero
Partner and Senior Consultant
With more than 3 decades of Training and Consulting experience, Rowen has successfully formed and led many organizations across a wide variety of industries. He has been a valuable contributing member and coach to all kinds of teams from start-ups, on-track, off-track to troubled ones. He has injected science and developed original frameworks, processes, and tools to practicably demystify and systematize leadership, conflict resolution, problem solving, effective coordination, and smoothen communication in organizations. He provides a 360-degree and multi-dimensional set of perspectives from that of the CEO, middle management, down to the front-liner and staff member and has had exposure in almost every industry.