Simplified and Systematic Problem Solving

By:  Rowen Untivero

Problems are often “delegated upwards” tying down superiors to do all the solving.
When people try to solve problems with insufficient capability, it could result to disaster or worse,
they mutate to more complex problems.

This course simplifies and lays down a system for analyzing and solving problems. A strategic thinker and corporate leader, who has had exposure in almost all industry, spells out simple to follow steps on how to solve problems in business or even at home so people can be more effective back at work!   

May-June, tentative

 

6 sessions, 2 hours each

 

Live via Zoom

 

    Regardless of position or function, everyone encounters problems in performing their assigned tasks and functions.  Regrettably, problems are often “delegated upwards” tying down superiors to do all the solving. Even worse, when people try to solve problems with insufficient capability it could result to disaster or at the very least lost opportunities in terms of time, capital, revenues, profits, customers. Worst of all, when problems are left to fester, they tend to mutate to more complex problems.

    This course simplifies and lays down a system for analyzing and solving problems. It spells out simple to follow steps on how to solve problems in business or even at home so people can be more effective back at work! In other words, this is like teaching your people how to use the fire extinguisher in their area, so you don’t have to call the fire department, in your case higher ups. It does not mean they should not communicate because they should. It just provides wider capability to prevent disasters or nip them in the bud.

    TARGET AUDIENCE

    • Top Management

    • Middle Managers and Supervisors

    • Executive Assistants

    • Customer-facing Personnel

    • Backroom and Support Personnel

    • Business Owners and Entrepreneurs

    • Professionals

    BENEFITS TO PARTICIPANTS

    • Knowledge of frameworks on problem solving   

    • Understanding of a simplified set of processes on how to analyze and come up with solutions to problems

    • Knowledge of frameworks on problem solving   

    • tools that systematize derivation of justifiable recommendations 

    • Tools that simplify problem solving

    • Added winning confidence points with this important capability


    COURSE OUTLINE

    Opening Activity-Parallel Simulation Game Workshop

    Part 1: Problem Solving Myths & Malpractices

    • Common problem solving  myths & malpractices   

    • Getting rid of selected current myths or malpractices

    Part 2: Problem Solving Frameworks and Processes

    • Problem solving  principles

    • The Coach C.R.O.S.S. Problem Solving Process

    • Consequence-Analysis Web Tool

    • R.O.O.T. Cause Determination

    • Objective and Gap Identification

    • C.R.OC. In-box –Solution Option Generation

    • C.R.OC. Out-of-the-box Solution Option Generation

    • S.K.Y. Solution Selection Evaluation Criteria  

    Part 3A: Tool Application Laboratory 

    • Case application of frameworks and processes

    • Tool usage familiarization  

    Part 3B: Presentations of Problems to Solutions

    • Presentations of Individual/Group Work

    • Peer Input and Cross-learning

    • Training Master Coaching and Critiquing

    • Learning Summary

    METHODOLOGIES

    Interactive Lectures  

    Examples and cases in powerful story format 

    Individual or Buddy/Group work Casework 

    Tool Application Lab 

    Class-observed-training master-coached and critiqued individual/group presentations 

    Stimulating Class Discussions 

    Parallel simulation game

    I'M INTERESTED | REQUEST MORE INFO  

    COACH

    Rowen Untivero

    Partner and Senior Consultant

    With more than 3 decades of Training and Consulting experience, Rowen has successfully formed and led many organizations across a wide variety of industries. He has been a valuable contributing member and coach to all kinds of teams from start-ups, on-track, off-track to troubled ones. He has injected science and developed original frameworks, processes, and tools to practicably demystify and systematize leadership, conflict resolution, problem solving, effective coordination, and smoothen communication in organizations. He provides a 360-degree and multi-dimensional set of perspectives from that of the CEO, middle management, down to the front-liner and staff member and has had exposure in almost every industry.